e-Fox Satisfaction Guarantee

30-day Risk Free Money Back Guarantee (if you're not happy, return it!)

Introducing our e-FOX 30 DAY SATISFACTION GUARANTEE! If you're not totally stoked on your Red Fox Wireless purchase, just return it within 30 days for a full refund (less re-stocking fee, shipping & handling). No hassles, no questions. This policy only applies to purchases made online at RedFoxWireless.com

Send your new, unaltered and unused product in its original packaging with the original invoice to:

e-FOX Returns

Red Fox Wireless
227 E. Downing, Suite 5
Nixa, MO 65714

Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 30 calendar days of the order date (after 30 days no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.

*There is a 20% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days of the order date if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded. Please allow up to 30 days from the date of receipt for the credit.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Customer is responsible for all shipping costs.

Textile products are sold all sales final and cannot be returned under our 30 day return policy.

Please note, we charge a $10.99 shipping & handling fee to send your exchanged item back to you.